As a centre providing registered massage therapy services, we are responsible for collecting, utilizing, and disclosing your personal information with your written consent. This information may only be used for the purpose for which it is collected. For example, we may use your information to contact you regarding appointments and to provide you with information on other services. If we desire to use this information for other purposes, we must again obtain your consent.
Personal health information is collected to assess your health needs, offer options for treatment, and to then provide you with such treatment. This information also provides a baseline of health information from which we may form a safe and effective treatment plan and may identify changes over time. We are also required to report any serious misconduct or incompetence of another practitioner.
The College of Massage Therapists of Ontario requires us to collect information and keep records. As part of their regulatory activities, they may review our records for completeness. In addition, Canada Customs and Revenue Agency, Information and Privacy Commissioner, and The Human Rights Commission may examine our records. In the case of a third-party coverage of Massage Therapy (i.e. WSIB, Private Insurance etc.) your consent is implied and legislative authority is addressed to us to collect and disclose the required information to demonstrate the client’s entitlement to funding.
Your health information is protected. We do not keep physical records of your information on file, and instead digital copies are kept in our records, under password protection. We are required to maintain our clients records for a minimum of 10 years after the last contact with a client. This enables us to respond to any questions or concerns from the client or other agencies. Following the 10-year period, we may destroy the file in a secure manner.
With only a few exceptions, the client has the right to see what personal information we have collected regarding your history and care. You may also ask to have a mistake corrected – this applies to factual information or to professional opinions that may have formed. In some instances, documentation to confirm changes may be required. If there is a discrepancy, then you may wish to include a statement in your file.
Any time we need to forward information to a third party, we must obtain your written consent and do our utmost to ensure the information is delivered in a secure manner.
Should you have any questions or concerns, please do not hesitate to discuss them. Any further information on the privacy act may be obtained at www.privcom.gc.ca
William Estephan & Darine Talj, Owners
As a centre providing registered massage therapy services, we are responsible for collecting, utilizing, and disclosing your personal information with your written consent. This information may only be used for the purpose for which it is collected. For example, we may use your information to contact you regarding appointments and to provide you with information on other services. If we desire to use this information for other purposes, we must again obtain your consent.
Personal health information is collected to assess your health needs, offer options for treatment, and to then provide you with such treatment. This information also provides a baseline of health information from which we may form a safe and effective treatment plan and may identify changes over time. We are also required to report any serious misconduct or incompetence of another practitioner.
The College of Massage Therapists of Ontario requires us to collect information and keep records. As part of their regulatory activities, they may review our records for completeness. In addition, Canada Customs and Revenue Agency, Information and Privacy Commissioner, and The Human Rights Commission may examine our records. In the case of third-party coverage of Massage Therapy (i.e. WSIB, Private Insurance etc.) your consent is implied and legislative authority is addressed to us to collect and disclose the required information to demonstrate the client’s entitlement to funding.
Your health information is protected. We do not keep physical records of your information on file, and instead digital copies are kept in our records, under password protection. We are required to maintain our clients records for a minimum of 10 years after the last contact with a client. This enables us to respond to any questions or concerns from the client or other agencies. Following the 10-year period, we may destroy the file in a secure manner.
With only a few exceptions, the client has the right to see what personal information we have collected regarding your history and care. You may also ask to have a mistake corrected – this applies to factual information or to professional opinions that may have formed. In some instances, documentation to confirm changes may be required. If there is a discrepancy, then you may wish to include a statement in your file.
Any time we need to forward information to a third party, we must obtain your written consent and do our utmost to ensure the information is delivered in a secure manner.
Should you have any questions or concerns, please do not hesitate to discuss them. Any further information on the privacy act may be obtained at www.privcom.gc.ca
William Estephan & Darine Talj, Owners
